Google is telling Nest camera owners that it’s not to blame for a recent string of creepy security incidents. Google, which owns Nest, sent an email to owners of its security devices telling them to reset their passwords and enable stronger account authentication settings in light of an uptick in hacked cameras. Last month, users began reporting a number of bizarre cases, where hackers appeared to take over their Nest security cameras to hurl insults at them, spy on their sleeping baby and even tell Amazon’s Alexa to play the song “Despacito.”
In the email, Nest vice president Rishi Chandra explained that the recent camera hacks weren’t actually due to a breach in the company’s own security system. Rather, it was a result of camera owners using weak passwords and not taking advantage of the advanced security measures offered to them on their devices. “In recent weeks, we’ve heard from people experiencing issues with their Nest devices,” Chandra said in the email. “We’re reaching out to assure you that Nest security has not been breached or compromised. For context, even though Nest was not breached, customers may be vulnerable because their email addresses and passwords are freely available on the internet,” he continued. Chandra said it’s possible that another website where users have an account was compromised. When this happens, hackers will try to use a person’s credentials, such as an email address and password combination, to login to their other accounts.
Photo Credit: Google / Nest