Uber Will Now Ban Riders From The App If Their Passenger Rating Gets Too Low

As it turns out Uber ratings aren’t only important for drivers.  Riders with low ratings could soon be banned from using the service, Uber announced in a blog post Tuesday, which outlines refreshed guidelines.  “Riders may lose access to Uber if they develop a significantly below average rating,” said Kate Parker, Uber’s head of safety brand and initiatives, in the post. “Riders will receive tips on how to improve their ratings, such as encouraging polite behavior, avoiding leaving trash in the vehicle and avoiding requests for drivers to exceed the speed limit.”  Parker said riders will have several opportunities to improve their rating before losing access.

From Uber:

Riders may lose access to Uber if they develop a significantly below average rating. Riders will receive tips on how to improve their ratings, such as encouraging polite behavior, avoiding leaving trash in the vehicle and avoiding requests for drivers to exceed the speed limit. Riders will have several opportunities to improve their rating prior to losing access to the Uber apps. Respect is a two-way street, and so is accountability. Drivers have long been expected to meet a minimum rating threshold which can vary city to city. While we expect only a small number of riders to ultimately be impacted by ratings-based deactivations, it’s the right thing to do.

To read the full blog from Uber: CLICK HERE (You will be redirected)

 

Posted in News
Scott Fox
Scott Fox