Delta Says They Will Permanently Ban Passengers Who Refuse To Display Basic Civility

Delta Says They Will Permanently Ban Passengers Who Refuse To Display Basic Civility

The CEO of Delta Air Lines announced that the carrier will permanently ban passengers who disrespect fellow customers or crew.  CEO Ed Bastian laid down the law in a memo sent to employees Friday and shared with Fox News.   He revealed that the airline has already added over 800 people to its no-fly list for refusing to wear mandatory face masks during travel, along with news of the company’s latest policy.  “Please know that respect and civility to others on our planes, at our airports, in our workplaces and in our society – even when we have differences of opinion – have always been a requirement for our people and our customers,” Bastian wrote. “Those who refuse to display basic civility to our people or their fellow travelers are not welcome on Delta. Their actions will not be tolerated, and they will not have the privilege of flying our airline ever again.”  “As difficult as things are right now, remember that we are getting closer to recovery each day due to your hard work, dedication and commitment to our values,” he concluded. “Thank you as we keep climbing together into 2021.”

Photo Credit: Delta Airlines

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